SimplyCARE - Customer Support

Support Options
Visit our support site to register for an account, create a support ticket or view the status of an existing support ticket.

View Support Options
If you need to contact us for support please start here.

Submit Ticket
Submit a support ticket for review by our support technicians.

Lookup Ticket
Lookup a previously submitted support ticket.

RMA Portal
Check, submit or review your RMA.




Knowledge Base
From here you can view the support literature and materials available for SimplyNAS products.

Frequently Asked Questions (FAQs)
FAQs provide answers to the most common questions asked by prospects and customers. Click here to browse FAQs. COMING SOON

Application Notes
Application Notes provide detailed responses to common questions regarding product operation or set up. Click here to browse Application Notes. COMING SOON

Warranty Requests
Important contact information for all manufacturers. To request warranty support and returns.


Support Resources
Articles and videos to help you get the most out of your NAS.

Video Database
View product technical and marketing videos from our YouTube Channel.

Technical Articles
Technical Articles include information regarding available software and firmware updates as well as other technical information of interest. Click here to browse the Technical Articles section of the Knowledge Base.

Documentation
View or Download product descriptions, manuals, and other information about our NAS products. COMING SOON