Warranty Issues

After 20 days, all warranty issues are handled directly with the product manufacturer. For your convenience we have listed all of our current manufacturer's contact details below. To receive support or RMA for a product, please contact the manufacturer directly.

     

Thecus USA
1662 Centre Pointe Drive
Milpitas, CA 95035
USA

Main: (408) 262-6331
Support: (909) 869-9110

Support URL: http://ussupport.thecus.com/esupport/
Support Phone Number: 909-869-9110
Support Email Address: support@us.thecus.com

Thecus.care@HEXUS
http://forums.hexus.net/thecus-care-hexus/

Thecus User Group
http://thecususergroup.proboards106.com/index.cgi

QNAP NASQNAP, Inc.
168 University Parkway
Pomona, CA 91768-4300
TEL: 909-595-2819
FAX: 909-595-2816

QNAP Technical Support in the USA & Canada
08:00~17:00 (GMT- 08:00 Pacific Time, Mon. - Fri.)

Service Hotline: 909-595-2819 ext.110

Support URL: http://qnap.com/onlinesupport.asp

Support Phone Number: 909-869-9110

Official English Forum


NETGEAR Inc.
350 East Plumeria Drive
San Jose, California 95134-1911

Corporate Office Phone: (408) 907-8000
Corporate Office Fax: (408) 907-8097

For products purchased new in the last 90 days in the USA and North America:
1-888-NETGEAR | 24 hours/day, 7 days/week

For products purchased more than 90 days ago, please review the Scope of NETGEAR's Free Technical Support
To register your product or determine if your product is still under warranty, go to http://www.netgear.com/register

Data Robotics, Inc.
1705 Wyatt Drive
Santa Clara, CA 95054-1524
Tel: 408.567.3100
Fax: 408.567.3101

Telephone: 1.866.426.4280

Monday-Friday, from 6:00 a.m.-6:00 p.m. PST, excluding Holidays.


Synology America Corp.
2899 152nd Ave NE,
Redmond, WA 98052.
USA
+1 425 296 3177 - Support
(Hours of operation: 9A-5P, M-F, GMT-8)
+1 425 818 1587 - Other Inquiries

Product Support Ticket: http://www.synology.com/support/support_form.php?lang=us

Western Digital
3355 Michelson Drive, Suite 100
Irvine, California 92612

United States & Canada Support Center

US & Canada - English 1 (800) 275-4932
US - Spanish - 1 (949) 672-7199

Support URL: http://support.wdc.com/?wdc_lang=en


Hitachi Global Storage Technologies
3403 Yerba Buena Road
San Jose, California 95135

Help desk: 1.408.717.8087
Phone: 888.426.5214
Fax: 408.717.9007
E-mail: support_usa@hitachigst.com

Hours of Operation: Monday - Friday, 8:00 a.m. to 6:30 p.m. PST

Support URL: http://www.hitachigst.com/portal/site/en/support/warranty/

Seagate Hard DrivesSeagate Technology
920 Disc Drive
Scotts Valley, CA 95066
United States of America

Support URL: http://www.seagate.com/www/en-us/about/contact_us/

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