QNAP TVS-873e 8GB Diskless Professional-grade NAS

$ 1,399.00
QNAP TVS-873e-8G Diskless, AMD R-Series RX-421BD quad-core 2.1 GHz processor, burst up to 3.4 GHz, 8GB DDR4(expandable to 16GB),High-performance 10GbE-enabled business NAS with powerful quad-core AMD R-Series APU   Specifications:...
Sku: TVS-873e-8G-US
TVS-x73e
QNAP
MPN: TVS-873e-8G-US

QNAP TVS-873e-8G Diskless, AMD R-Series RX-421BD quad-core 2.1 GHz processor, burst up to 3.4 GHz, 8GB DDR4(expandable to 16GB),High-performance 10GbE-enabled business NAS with powerful quad-core AMD R-Series APU

 

Specifications:

CPU

AMD R-Series RX-421BD quad-core 2.1 GHz processor, burst up to 3.4 GHz

Hardware Encryption Acceleration

Yes, AES-NI

Graphics

Embedded Radeon™ R7 Graphics Processor

System Memory

TVS-873e-64G: 64GB DDR4 (4 x 16GB)
TVS-873e-16G: 16GB DDR4 (2 x 8GB)
TVS-873e-8G: 8GB DDR4 (2 x 4GB)

Maximum Memory

64GB

Memory Slot

4 x SODIMM DDR4
(For dual- or quad-DIMM configurations, you must use a pair of identical DDR4 modules.)

Flash Memory

512MB DOM

Hard Disk Drive

8 x 3.5"/2.5" SATA 6Gb/s HDDs/SSDs

M.2 SSD Slot

2 x 2280/2260 SATA 6Gb/s

Note: M.2 SSD operations can easily generate excessive heat. It is recommended to install a heatsink (from QNAP or a third-party provider) on the M.2 SSD.

LAN Port

4 x Gigabit RJ45 LAN ports

PCIe Slot

2 x PCIe Gen 3 (x4), one slot is pre-installed with a dual-port USB 3.1 Type-A card

LCD Panel

Mono-LCD display with backlight, Enter and Select buttons for configuration

USB

2 x USB 3.1 port, and 4 x USB 3.0 Type-A port

HDMI

2, up to 3840 x 2160 @ 30Hz resolution

LED Indicator

Status/Power, USB, LAN, Drive 1-8, M.2 SSD 1-2

Button

Power/Status, USB one-touch-backup, Reset

IR Receiver

Yes, support QNAP RM-IR004 and MCE-compatible remotes

Others

Kensington security slot, system maintenance port

Form Factor

Tower

Dimension (H x W x D)

188.2 x 329.3 x 279.6 mm
7.41 x 12.96 x 11.01 inch

Weight

6.52 kg / 14.37 lbs

Operating Temperature

0 ~ 40˚C

Relative Humidity

5~95% RH non-condensing, wet bulb: 27˚C

Power

ATX 240W, 100-240V AC, 50-60Hz, 3.5A

Fan

2 x 12cm

 

Designs and specifications are subject to change without notice.

 

Features:

Operating System

QTS 4.3 (embedded Linux)

Power Management
  1. Wake on LAN
  2. Internal hard drive standby mode
  3. Scheduled power on/off
  4. Automatic power on after power recovery
  5. USB and network UPS support with SNMP management

Supported Client OS
  1. Windows 7, Windows 8, Windows 10, Windows Server 2003/2008 R2/2012/2012R2
  2. Apple Mac OS X
  3. Linux & UNIX

Access Right Management
  1. Batch users creation
  2. Import/Export users
  3. User quota management
  4. Local user access control for CIFS, AFP, FTP, and WebDAV
  5. Application access control for Photo Station, Music Station, Video Station, and File Station
  6. Subfolder permissions support for CIFS/SMB, AFP, FTP, and File Station

Supported Browsers
  1. Microsoft Internet Explorer 10+
  2. Google Chrome
  3. Apple Safari 7+
  4. Mozilla Firefox

Domain Authentication Integration
  1. Microsoft Active Directory (AD) & Domain Controller support
  2. LDAP server, LDAP client
  3. Domain users login via CIFS/SMB, AFP, FTP, and File Station

Multilingual Support
  1. Chinese (Traditional & Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, Turkish

myQNAPcloud Service
  1. Private cloud storage and sharing
  2. Free host name registration (DDNS)
  3. Optional myQNAPcloud SSL certificates (DDNS)
  4. Auto router configuration (via UPnP)
  5. Web-based file manager with HTTPS 2048-bit encryption
  6. CloudLink for remote access without any complicated router setup
  7. myQNAPcloud connect for easy VPN connection (Windows VPN utility)

File System
  1. Internal Hard Drive: EXT4
  2. External Hard Drive: EXT3, EXT4, NTFS, FAT32, HFS+

Qsync
  1. Sync files across multiple devices with SSL secure connection
  2. Selective synchronization for only syncing specific folders
  3. Use team folders as a file center for greater team collaboration (maximum sync tasks: x86:32, ARM:5)
  4. Shares files by links via e-mail
  5. Policy settings for conflicting files and file type filter support
  6. Version control: up to 64 versions.
  7. Unified privilege management
  8. Unified configuration management
  9. Supports central configuration mode
  10. Supports remote erase/restore
  11. Supports shared folders sync
  12. Supports Windows & Mac OS

Networking
  1. TCP/IP (IPv4 & IPv6: Dual Stack)1
  2. Quad Gigabit NICs with jumbo frame (failover, multi-IP settings, port trunking/NIC teaming)
  3. Service binding based on network interfaces
  4. Squid Proxy server
  5. Proxy client
  6. DHCP client, DHCP server
  7. Protocols: CIFS/SMB, AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, iSCSI, SNMP, SMTP, and SMSC
  8. UPnP & Bonjour Discovery
  9. USB Wi-Fi Adapter Support

Resource Monitor
  1. Monitor NAS system resources including CPU, memory and network.
  2. Monitor NAS storage resources including volumes, RAID, and disk activity.
  3. Monitor the resource usage of NAS applications.

Network & Virtual Switch
  1. TCP/IP (IPv4 & IPv6: Dual Stack)1
  2. Quad Gigabit NICs with jumbo frame (failover, multi-IP settings, port trunking/NIC teaming)
  3. DHCP client, DHCP server
  4. USB Wi-Fi Adapter Support
  5. Virtual Switch
  • Supports editing the Virtual Switches in Virtualization station.
  • Supports combining virtual machines and containers to the same Virtual Switch.
  • Supports NAT (Network Address Translation).
  • Supports STP (Spanning Tree Protocol).
  • Supports Thunderbolt Residential Gateway.
  • USB QuickAccess
  • WirelessAP

Helpdesk
  1. Report issues to the QNAP support team, with automatically-collected system information.
  2. Allows QNAP support engineers to remotely connect to the NAS to fix issues (with user permission).

Security
  1. Network access protection with auto-blocking: SSH, Telnet, HTTP(S), FTP, CIFS/SMB, AFP
  2. CIFS host access control for shared folders
  3. FIPS 140-2 validated AES 256-bit volume-based and shared folder data encryption2
  4. AES 256-bit external drive encryption2
  5. Importable SSL certificates. Supports certificates from Let's Encrypt.
  6. Instant alerts via email, SMS, beep, push service, and LCD panel3
  7. 2-step verification

Web Administration
  1. Multi-window, multi-tasking based system management
  2. Smart toolbar and dashboard for neat system status display
  3. Dynamic DNS (DDNS)
  4. SNMP (v2 & v3)
  5. Resource monitor
  6. Network recycle bin for file deletion via CIFS/SMB, AFP, and File Station
    - Automatic Cleanup
    - File Type Filter
  7. Comprehensive logs (events & connection)
  8. Syslog client/server
  9. System settings backup and restore
  10. Mobile app: Qmanager for remote system monitoring & management

Storage Management
  1. Storage Space Utilization monitoring
  2. QNAP flexible Volume/LUN with thin provisioning and space reclaim3
  3. Disk volume types:
  • 4-Bay: RAID 0,1, 5, 6, 10, 5 + hot spare, JBOD, single
  • 6- & 8-Bay: RAID 0,1, 5, 6, 10, + hot spare, JBOD single
  • Supports storage pools3
  • Supports Qtier™ Technology (Auto Tiering, 8GB System RAM and SSD drives are required) 3
  • Supports snapshots (4GB System RAM required)3
    - Supports Volume/LUN snapshot
    - Snapshot manager
    - Snapshot clone
    - Snapshot vault
    - Snapshot replica
    - Snapshot agent for Microsoft Windows and VMware vSphere
  • Online volume expansion
  • Online storage pool expansion
  • Online RAID capacity expansion and online RAID level migration
  • SMART data migration
  • Storage expansion via QNAP UX-500P/UX-800P expansion units3
  • JBOD enclosure roaming
  • SSD read-only/read-write cache
  • Bad block scan and hard drive S.M.A.R.T.
  • Bad block recovery & RAID recovery
  • Bitmap support

 

Powerful All-in-one server

File Server
  1. File sharing across Windows, Mac, and Linux/UNIX
  2. Microsoft networking
  3. Windows ACL
  4. Advanced folder permissions for CIFS/SMB, AFP, FTP
  5. Shared folder aggregation (CIFS/SMB)

HD (HybridDesk) Station 3.13
  1. Use the NAS as a HTPC.
  2. Enjoy videos, music, photos on TV via HDMI, including online content from Flickr, Picasa, Shoutcast, and more.
  3. Web browsers (Chrome, Firefox)
  4. Supports international keyboards, input and mouse
  5. Supports user login permissions
  6. A variety of applications are available including Skype, Plex Home Theater, and more

Note:
- The playback and quality of some video files may be affected by the system's CPU and GPU decoding abilities.

FTP Server
  1. FTP over SSL/TLS (Explicit)
  2. FXP support

Linux Station
  1. Support installing Ubuntu Kylin via Linux Station. Use your NAS as a Linux-based PC.
  2. Download and use a variety of applications from the Ubuntu Software Center.
  3. Supports remote desktop to monitor and access Ubuntu remotely.
  4. An open source software platform for developers.

Note: The NAS requires at least 4GB RAM and Container Station must be installed.

File Station
  1. Supports mounting cloud drives (such as Google Drive, Dropbox, Microsoft OneDrive, Microsoft OneDrive for Business, HiDrive, Amazon Cloud Drive, Yandex Disk and Box).
  2. Supports mounting remote shared folders through FTP, WebDAV or Microsoft networking (SMB/CIFS)
  3. Supports opening documents via Office Online, Google Docs or Chrome Extension (Edit Office files in Google Docs, Sheets, and Slides)
  4. Supports ISO Mounting (Up to 256 ISO Files)
  5. Supports sharing download links and upload links
  6. Drag-n-drop Files via Chrome and Firefox Browsers
  7. Photo, music, and video preview and playback with hardware-accelerated transcoding3
  8. File Compression (ZIP or 7z)
  9. Creation of and sending download links for sharing public files with expiration date and password protection
  10. Supports displaying subtitles (*.SRT, UTF-8 format)
    - Video seeking support for video playback during on-the-fly transcoding3
    - Supports slideshow playback in media viewer
  11. Mobile App: Qfile for file browsing and management

Virtualization Station3
  1. Supports Virtual Machine (VM) creation to run operating systems such as Windows, Linux, Unix and Android
  2. Supports VM import and export
  3. Supports VM cloning & snapshots
  4. Supports VM backup and restore
  5. VM console can be displayed via HDMI output - QVM
  6. HTML5-based shared remote console
  7. Supports different networking modes via Virtual Switch

Qfiling (Beta)
  1. Supports auto filing.

* Supported models: x86-based QNAP NAS with at least 2GB RAM.

Container Station
  1. Supports LXC and Docker
  2. Download applications from the built-in Docker Hub Registry
  3. Supports one-click installation, container export/import & console mode
  4. Supports three networking modes (Bridge, NAT and Host)*
  5. Supports auto-start containers
  6. Supports downloading Docker certificates
  7. Supports adding private registries
  8. Added an application repository for users to switch to any repository on GitHub.com.

*Docker containers are capable of Bridge, NAT and Host mode, while Linux containers support NAT only.

Transcode Management
  1. Transcode video files to 240p, 360p, 480p, 720p and 1080p resolution
  2. Automatic video transcoding for watched folders
  3. Hardware accelerated transcoding support3
  4. Embed subtitles into videos for background transcoding

Qsirch
  1. Supports full-text search
  2. Supports near real-time search
  3. Bar chart to show data distribution
  4. Supports previews for photos, music, videos, Gmail, PDF .etc
  5. Customized search filters
  6. Supports cloud viewers for previewing document.
  7. Show search results using thumbnails or a list
  8. Supports search Chrome extension

* Supported models: x86-based QNAP NAS with at least 2GB RAM and ARM-based QNAP NAS with at least 4GB RAM.

Backup Station
  1. Remote replication server (over rsync)
  2. Real-time remote replication (RTRR) to another QNAP NAS, FTP or CIFS/SMB server
  3. Works as both RTRR server & client with bandwidth control
  4. Real-time & scheduled backup
  5. Backup versioning for RTRR
  6. Snapshot support for RTRR/Rsync
  7. Encryption, compression, file filter, and transfer rate limitation
  8. Desktop backup with QNAP NetBak Replicator for WindowsⓇ
  9. Apple Time Machine backup support
  10. Data backup to multiple external storage devices
  11. Third party backup software support: Veeam backup & replication, Acronis True Image, Arcserve backup, emc retrospect, Symantec Backup Exec, etc.

iSCSI (IP SAN)
  1. iSCSI target with multi-LUNs per target (Up to 256 targets/LUNs combined)
  2. Supports LUN mapping & masking
  3. Online LUN capacity expansion
  4. Support for SPC-3 persistent reservation
  5. Supports MPIO & MC/S
  6. iSCSI LUN backup, one-time snapshot, and restoration
  7. iSCSI connection and management by QNAP Windows Qfinder
  8. Virtual disk drive (via iSCSI initiator)
  9. Stack chaining master
  10. Max No. of virtual disk drives: 8

Cloud Drive Sync
  1. Multiple cloud account management like Google Drive, Dropbox, OneDrive, and hubiC
  2. Supports multiple cloud accounts
  3. Manual, scheduled, periodic and continuous sync
  4. Flexible file filtering using type, date, and size
  5. SSL transfer encryption
  6. Dashboard and job statistics
  7. Configurable network error recovery options
  8. Extensive job activity logging for tracing history of status and statistics
  9. Concurrent job execution and multi-threaded data transfer
  10. Per-account bandwidth throttling

Surveillance Station
  1. Supports over 3,000 IP cameras
  2. Includes 4 free camera licenses, up to 72 camera channels by purchasing additional licenses
  3. Instant playback to check recent events
  4. Visual aid by e-map
  5. Playback and speed control using the shuttle bar
  6. Video preview on playback timeline
  7. Intelligent video analytics (IVA) for advanced video searching
  8. Surveillance client for Mac
  9. Mobile surveillance app: Vmobile (iOS and Android)
  10. Mobile recording app: Vcam (iOS and Android)

Cloud Backup Station
  1. S3 Plus (including Amazon S3)
  2. Amazon Glacier
  3. Google Cloud Storage
  4. WebDAV-based cloud storage
  5. Microsoft Azure
  6. OpenStack Swift

QVPN (Integrated VPN Server, VPN Client and L2TP/IPSec VPN Services)
  1. VPN Server: Secure remote access with PPTP、L2TP/IPSec & OpenVPN VPN services
  2. VPN Server: Up to 100 clients.
  3. VPN Server: Supports domain users as VPN users.
  4. VPN Client: Supports PPTP, L2TP/IPSec & OpenVPN VPN protocols.
  5. VPN Client: Supports importing .ovpn files to create OpenVPN connection.

Print Server
  1. Max number of printers: 3
  2. Supports Internet Printing Protocol
  3. Print job display and management
  4. IP-based and domain name-based privilege control

DLNA Server
  1. Supports DLNA/UPnP TVs and players such as PlayStation 4 and Xbox One
  2. Support CUE indexing file for APE, FLAC audio format.
  3. Video and Audio On-the-fly Transcoding3

Photo Station
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart albums
  3. Validity control for sharing albums
  4. Tag photos with text, colors, and ratings
  5. Slideshows with background music and different transition effects
  6. Geotag photos and display them on Google maps
  7. Supports uploading photos/videos to Picasa, Flickr, and Weibo.
  8. Backup/Restore album configurations.
  9. Photo Station Extension: Supports face detection and PDF to image (available for x86-based models).
  10. Mobile app: Qphoto for online browsing and sharing.

Q'center (NAS CMS)
  1. Multiple NAS monitoring
  2. Utilization history reports
  3. Unified configuration management
  4. Visual display reports
  5. Monitor NAS behind NAT routers with Q'center Assistant
  6. Virtual appliances supported with Microsoft Hyper-V and VMware ESXi

Music Station
  1. Play or share music via web browser
  2. Supports streaming music to multiple devices.
  3. Supports changing album covers via Google search or by uploading photos.
  4. Internet radio (MP3)
  5. Up to 8 music alarms
  6. Mobile app: Qmusic for music streaming and management
  7. Switch between spotlight mode and manage mode.
  8. Supports advanced search.
  9. Supports scrolling lyrics.

OceanKTV
  1. Use the NAS as a karaoke machine.
  2. Play videos from YouTube without needing to download them.
  3. Display songs by artists, languages, and favorites.
  4. Enhance the experience with effects such as tuning echo, key, or applause
  5. Control the playlist with a mobile app.
  6. Supports keyboard and remote control (RM-IR002).

iTunes Server
  1. Audio and video sharing for WindowsⓇ & Mac iTunes

Qfinder Pro
  1. Find QNAP NAS that are on the same local network as your PC.
  2. Easily mount NAS shared folders.
  3. Configure basic settings for the NAS including firmware updates, setting SMTP server, and changing network settings.
  4. Supports direct connection with USB QuickAccess.
  5. Storage Plug & Connect (Windows only).
    - Create and map NAS shared folders.
    - Create and connect to iSCSI target/LUNs.
  6. Media Upload (Windows only).
    - Upload media files to the NAS and automatically create thumbnails or transcode videos using the PC.

Video Station
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart collections
  3. Tag videos with text, color, and ratings
  4. Share video links to social websites or through email
  5. Display movie information and posters from Internet sources or user-uploaded files
  6. Supports displaying subtitles (*.SRT,*.ASS, *.SSA)
  7. Supports online searching and downloading of subtitles as well as importing subtitle files
  8. Supports adjusting the display style of subtitles
  9. Supports Facebook friends login
  10. Supports advanced search.
  11. Supports advanced folder permission settings.
  12. Supports LDAP users.
  13. Videos can be uploaded to YouTube and Youku.
  14. Supports multi-zone video display
  15. Video seeking support for video playback during on-the-fly transcoding3
  16. Mobile app: Qvideo for online video browsing and management

App Center
  1. Over 100 official and community software add-ons
  2. Automatically update apps or send notifications of new app versions.
  3. App repository to import third-party content.
  4. Choose what volume to save apps to.

AirPlay & Chromecast
  1. Streams videos, photos and music from NAS to Apple TV or Chromecast via File Station, Music Station, Photo Station, Video Station or mobile app (Qfile, Qmusic, Qphoto or Qvideo).

Note: The Media Streaming add-on app must be installed from the QTS App Center.

Qcontactz
  1. One-way scheduled sync of contacts from multiple Google accounts
  2. Import contacts from file: CSV or vCard 3.0
  3. Export contacts into a file: CSV and vCard 3.0
  4. Find duplicate contacts and merge them
  5. Snapshot management for your contacts database
  6. Manage contacts: Groups, favorite, lock, search, delete & restore
  7. Supported for mobile: Android and iPhone

Download Station
  1. PC-less BT, FTP/FTPS, and HTTP/HTTPS, Thunder, FlashGet and qqdl download (up to 500 Tasks)
    - The maximum number of concurrent downloads for an Intel/AMD x86-based NAS: 90 (30 BT/PT, 30 HTTP, 30FTP downloads)
    - The maximum number of concurrent downloads for an ARM-based NAS: 30 (10 BT/PT, 10 HTTP, 10FTP downloads)
  2. BT download with search, Magnet Link and PT support
  3. Supports add-ons to expand download functionality.
  4. Scheduled download and bandwidth control
  5. RSS subscription and download (broadcatching)
  6. Proxy support for BT download
  7. Mobile app: Qget for downloads browsing and management

QButton
  1. Supports Music Station and Surveillance Station
  2. Supports voice confirmation

Notes Station
  1. New user interface
  2. New collaborative editor for multi-user text editing.
  3. New spreadsheet editor for creating tables.
  4. Online quick preview of multimedia attachments
  5. Smart snapshot for version control
  6. Full site backup for admin user - coming soon.

 

1 Not all IPv6 services are supported.
2 Data encryption functions may be unavailable in accordance with the legislative restrictions of some countries.
3 This feature may vary by model.
4 DRM-protected content is not supported.

Designs and specifications are subject to change without notice.

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The Case for buying an Integrated NAS System from SimplyNAS

Buying a NAS doesn't have to be complicated or stressful. This may only occur at times when looking to buy a diskless NAS as the risk element of receiving a faulty NAS or drives are accentuated. Nothing wrong in buying a diskless NAS and adding your own drives, the savings made may offset the inconvenience of receiving faulty NAS/Drives and having to go deal with returns, or does it? The argument against buying a diskless and self-populating with drives is quite compelling.

Disk Drives:

  • We ensure all drives are compatible with the relevant manufacturer, model provide conformity with the relevant compatibility guidelines.
  • All our disk drives are sourced from manufacturer recommended distributors – we don't buy aftermarket drives or purchase on open grey markets.
  • All our disk drives are sourced from manufacturer recommended distributors – we don't buy aftermarket drives or purchase on open grey markets.
  • Our comprehensive batch rotation ensures customer avoid batch issues and thus promote reliability and longevity.
  • Our methodology for configuration, setting RAID and in-depth burn testing process for disk drives and NAS servers is unsurpassed and the small premium paid for this service is worth its weight in gold.

NAS Servers:

  • We are authorized partners for all the NAS servers we stock.
  • We only sell and support NAS solutions, as a specialist our knowledge is unsurpassable.
  • Our expertise within the technical arena for NAS servers, provides the glue for preventing our customers from making an incorrect buying decision, as we share our knowledge.
  • Our extensive and professional burn-testing service ensure the optimization and deployment of both NAS and Disk Drives is done to provide peace of mind and total integration.
  • Ready to use out of the box, no if's or buts.

Thinking of buying a NAS?

QNAP, Synology, QSAN and TerraMaster – Over fourteen Comprehensive years relationship culminating in our expertise of understanding all the NAS products, and skillfully combining performance, reliability and features to ensure our NAS experts are always at hand to help our customers optimize their storage needs.

At SimplyNAS we balance performance, reliability and compatibility to ensure customers get optimized NAS based disk solutions that perfectly match their Storage needs. All our pre-configured NAS systems are evenly balanced in the areas that really matter.
Call our NAS experts today at 407-960-4690

What is NASBIT?

NASBIT© is a Licensed trademark of SimplyNAS. The acronym stands for Network Attached Storage Burn in Testing. This term is used to describe the process of testing new Network Attached Storage (NAS) hardware and firmware for faults before putting it to use in a live environment. This is done by running 'Stress testing' software for a stipulated period of time often 24 to 48 hours, but longer if needed.

When we receive an order for a NAS system pre-installed with disk drives it's prepared and configured with RAID followed by burn testing to ensure the entire system undergoes a thorough examination thus ensuring the server passes all tests to the highest standards set by us. Should the system hardware or any associated components fail at any point of the testing cycle the system is pulled and returned back as faulty our relevant vendor partner, the process seems simple but setting it up is far from easy.

Hard Disk Drives

All Hard disk drives are pre-tested prior to integration; the smallest of faults be it tolerable within industry standards are classified by us as faults, the hard drive is rejected and eliminated from the process and again returned back to source as a D.O.A. (dead on arrival). We continue to select drives from different batches, so as to eliminate any bad batches that may have been produced during manufacturing.

One integrated the drives are put through a vigorous routine that includes stress testing, including temperature tests and a host of read, writes to ensure the drive platters are stressed to the nth degree.

Memory

First, when the new server is turned on, we boot off of the network, and proceed to run the memory test that takes its sweet time, almost 10-12 hours dependent on manufacturer and model.

RAID

The appropriate RAID level is set and the system awaits completion of RAID synchronization. Once completed the NAS server undergoes numerous re-boots and a deletion of original RAID and a final re-build of RAID level again.

Why is NAS Burn in Testing (NASBIT©) necessary?

If within the designated time span the NAS servers are still running and with zero faults, it is considered suitable for rolling out to our customers. If there is a failure of any kind the systems is replaced with a new one, including hard drives and the process starts again, until the NAS servers passes with ZERO faults.

You would normally expect that this level of testing would be completed by the hardware manufacturers and so these tests shouldn't show up any faults. In our experience of testing hundreds of machines we do find faults, and we do send systems back.

The reason it is so important to perform this level of testing on NAS servers is that the uptime demands are so high. The slightest faults will cause outages and downtime. Once a NAS server is deployed, never again will you have the opportunity to take it offline and perform such detailed testing. Even if it were to crash, there is always a demand that it be put back online as quickly as possible, not left offline whilst thorough diagnostics are completed.

Always remember this is hardware and failures can and will occur even after burn testing has been carried, that is a fact of life we cannot avoid, but we do try and eliminate some of the hassle factor with testing. Thank you for buying from us, we truly appreciate your custom.


NOT AVAILABLE ON DISKLESS UNITS - ONLY FOR SYSTEMS PRECONFIGURED WITH HARD DISK DRIVES
Copyright 2020 by SimplyNAS all rights reserved. Federal copyright law prohibits unauthorized reproduction by any means and imposes fines up to $25,000 for violation.

We try our best to get orders shipped as quickly as possible. However, due to the current situation with the Coronavirus, some manufacturers are experiencing stock constraints, shipping delays due to warehouse closures, delays in customs or other unforseen circumstances which can sometimes delay an order as stock levels can change hourly. We understand that your order may be urgent, so if you want to check if something is in stock before you place your order, please call us at 407-960-4690 during our normal business hours of 9-6PM EST. We also try to be transparent on the site with availability and shipping times. We do sometimes make mistakes and greatly appreciate your understanding if this occurs. Please allow some grace and patience as we work through the difficulties and challenges of communicating with our suppliers to keep up with supply changes.

So when can I expect a shipping notification for my order?

  • Diskless orders that are in stock will ship same day if placed before 2pm.
  • Diskless units that are not in stock we will ship directly from our suppliers warehouses. This could delay shipping by 1 - 3 business days.
  • Configured systems are considered special order. This means that they are not already pre-built and ready to ship when you place an order. When you purchase a configured system from us it will not ship out for at least 2 - 3 business days due to the time it takes to pick, assemble, test, RAID and prepare your order for shipment. If we do not have one of the components on the build, that will further delay shipment as we have to wait for stock to come to us. You will receive updates for the order as it goes into testing.

When will my card be charged for an order?

We do not immediately charge your credit card when you submit an order, instead a temporary hold is placed on your card for the amount of the purchase. If everything is in stock, we will charge your card and process you order for building or shipment. Should there be a delay of some sort, we will notify you by email with the ETA and ask for approval to charge your card and process your order. Please be advised that we cannot allocate stock to you without prepayment. So, if you approve the ETA, we will immediately charge your card so that we can secure the stock from our suppliers. Once this charge occurs, any cancellation will incur a 3% fee.

Security and Payment Verification Requests

We take customer security very seriously as fraud and chargebacks are costly. In order to protect you and keep our costs to a minimum, we may ask you to verify your identity when you place an order. If your billing and shipping differ, or if the billing and shipping parties differ and we can't veryify you as a legitimate business, we will send a request by email with a link, asking you to upload documentation for us. We understand that this may make some people nervous, but you are sending your files to the same secured server as your payment and no one can access the files except for the staff who verify them. Your files are purged from the server within 120 days of payment date. As we cannot physically verify your identity when you place an order, this is the only way for us to accomplish this so we ask that you complete the verification as we won't be able to process your order until this step is completed.

We know you have many choices of where to buy from and we truly appreciate you choosing SimplyNAS as your storage supplier.